Privacy Policy

Introduction

Echo Labs is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

By accessing our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

Information We Collect

Personal Information You Provide

When you interact with our website or contact us, we may collect:

• Name and contact details when you fill out forms or contact us
• Email address for communication purposes
• Project information and requirements shared through inquiry forms
• Communication history and correspondence records

Information Automatically Collected

When you visit our website, we automatically collect:

• IP address and geographic location data
• Browser type, device information, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referral sources and exit pages
• Cookie data as detailed in our Cookie Policy

Legal Basis for Processing

We process your personal data based on consent when you provide information voluntarily, legitimate interests for business operations and website improvement, and contractual necessity when providing services you've requested.

How We Use Your Information

We use the collected information for the following purposes:

• Responding to inquiries and providing requested information about our services
• Processing and managing project consultations and service delivery
• Improving our website functionality and user experience
• Analyzing website traffic and visitor behavior to optimize content
• Sending relevant communications about services with your consent
• Complying with legal obligations and protecting our rights
• Detecting and preventing fraud, security threats, and technical issues

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Any data sharing occurs only as described in this policy or with your explicit consent.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include

• Encryption of data transmission using secure protocols (SSL/TLS)
• Secure storage systems with access controls and authentication
• Regular security assessments and vulnerability testing
• Employee training on data protection and confidentiality
• Monitoring and logging of system access and activities

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized. Contact form submissions are typically retained for up to two years, while analytics data may be retained for statistical purposes with identifying information removed.

Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals and relevant authorities within 72 hours as required by applicable data protection laws.

Your Privacy Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

Right to Access

You can request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes it was collected.

Right to Restrict Processing

You can request that we limit how we use your data while a complaint or request is being resolved.

Right to Data Portability

You can request to receive your data in a structured, commonly used format or have it transferred to another organization.

Right to Object

You can object to processing of your personal data for direct marketing or legitimate interests purposes.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within 30 days. You also have the right to lodge a complaint with a data protection supervisory authority if you believe your rights have been violated.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided on this page. We will process your request promptly and in accordance with applicable laws.

Third-Party Services and Links

Our website may use third-party services for analytics, advertising, and functionality enhancement. These services may collect information about your visit and have their own privacy policies:

• Analytics providers to understand website usage patterns
• Advertising networks to display relevant advertisements
• Hosting and infrastructure providers for website operations

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

Policy Updates and Contact Information

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Echo Labs

Email: info@echo-la-bs.com

Phone: +81 570-029-606

Company Information